Eaves Hall Clitheroe Wedding Video Wedding Film Diamond Lights Wedding Films

Frequently Asked Questions

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In short. Relaxed, Unobtrusive, no set up shots or direction during the day, filming in the background. Most couples don’t even know that I am there.

In my experience not many people like knowing they are being filmed.

Over many years I have perfected a filming style that is relaxed, unobtrusive and “in the background”. All our packages involves no “set up” shots e.g. looking into the camera, or posing whilst we film from different angles.

Everything is filmed in real time “Live”, therefore allowing us to capture natural, relaxed footage of you and your guests as your day unfolds. I won’t ask you to repeat anything.

Most couples don’t even know that I am there…

Absolutely. please follow the link to our “Films” page where you can view examples of our stunning Cinematic Highlights Films and also an Instagram “Sneak Peak” Trailer that is delivered a few days after your wedding day.

These are updated regularly.

Yes. We can provisionally reserve your wedding date for you.

We can provisionally reserve your date (without obligation) for a period of 7 days. This then allows you time to view your online quotation and contact me with any questions you my have.

No other couples can book your date during the reservation period.

Unfortunately no dates or bookings are confirmed until receipt of the booking fee and completion of the online booking form.

I only ever film ONE wedding per date and never sub-contract bookings to other companies.

I also only take a limited number of bookings each season and therefore all our bookings are taken on a first come-first served basis.

Absolutely.

In the first instance, please give me a call on 01744 609575 and then we have a quick chat and also arrange for a convenient date to meet up.

The consultation is very relaxed and informal and I can explain how I operate on the day, explain the packages in more detail and also answer any questions you may have.

There is absolutely no obligation or pressure to book at all during your free consultation.

Firstly, contact me to check the availability of your date, and then if it is available a £200.00 (non-refundable) booking fee secures your wedding date.

I will then send you a link to complete your online booking form.

Once you have completed and returned the booking form, I will send you full confirmation for approval and that’s it – you are all booked in and your package prices are guaranteed.

50% of your final balance is due for payment six months before your wedding date, with the remaining balance due four weeks before your wedding.

I will contact you as we go along to confirm all your details, music etc well in advance of your wedding day and also answer any questions you may have during your planning process.

All your documentation is based online, so you can view your invoice, booking form, documents at anytime via deskstop, phone tablet, laptop etc.

Yes.

My packages are designed to give the most comprehensive coverage of your wedding day, but if you are looking for something a little different, then I am more than happy to create an exclusive, bespoke package just for.

Just contact me to discuss your requirements.

Absolutely.

Form the main film (that won’t be shared online” , you can select whatever music you like.

As every wedding is unique, so are people’s musical taste.

There is no such thing as wedding music – whatever type of music you like should be fine.

We ask you to provide a list of songs you would like us to use on your wedding film and then once we have checked through and confirmed everything back to you, we ask you to provide the songs either by Memory Stick or by transferring them across using WeTransfer.

If you like I can source all the music for your film (a small fee applies) and then that is one more thing to tick off your list.

If you have selected the “Highlight Film” as part of your package, then I select a track from my library of copyright free music.  This allows you to share your highlight film with family and friends on social media (Facebook, Instagram, Youtube)

Further details and instructions will be provided upon booking.

Yes.

Subject to availability,  I try and attend your wedding rehearsal to confirm filming position and church opening times etc.

I also suggest we meet up the same day as your rehearsal for our final meeting to confirm all your details etc before the big day.

This allows us to confirm everything on the same evening.

No.

I offer a Price Guarantee, so that once your booking has been confirmed your package prices are guaranteed.

Therefore any future increases will not apply to your account.

The price you book at is the price you pay!

The only extra costs to your package may be a small travel supplement for weddings outside 40 miles (round trip) from St Helens (WA11 0TX) and any additional out of pocket expenses e.g car parking, toll charges etc.

However these will all be discussed and confirmed with you before booking.

The depends on a few factors.

The final package you have chosen and also the time of year your wedding takes place.

Normally my wedding films take 40-60 hours to edit and complete. This is dependent again on your final chosen package, so I am currently quoting between 10-25 weeks after your wedding for completion of your film.

Unlike some other companies I don’t outsource or sub-contact any editing to other people/companies – so it does take a little time to complete everything, but it will be worth it in the end, and your film is one of the few items after your wedding you can keep forever.

I will provide you with a more accurate completion timescale when we meet up for our final meeting before your wedding.

Absolutely.

I have been very fortunate that quite a few of my couples have sent thank you cards and taken the time to write glowing testimonials/ reviews for my website.

At the moment there are 190+ genuine reviews/ testimonials from most of my previous couples (from 2009-present day) on my website and you can read our most up to date reviews HERE

Also quite a few of the reviews were initially posted on my Facebook Page

Best Wedding Videographer 2019 North West Wedding Awards Diamond Lights Wedding Films

Best Wedding Videographer 2019

North West Wedding awards

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