FAQ

Here are are more frequently asked questions

Wedding Video Wirral Liverpool Manchester Preston Chester North West Wedding DVD FAQ 2018-03-28T20:52:43+00:00
Wirral Wedding Video - Diamond Lights Wedding Videography FAQ

Frequently Asked Questions

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In our experience not many people like being filmed, or knowing they are being filmed.

Over many years we have perfected a filming style that is relaxed, unobtrusive and “in the background”. All our standard packages involve no “set up” shots e.g. looking into the camera, or posing whilst we film from different angles.

Everything is filmed in real time “Live”, therefore allowing us to capture the day as it happens. We won’t ask you to repeat anything.

Most couples don’t even know that we are there…

Absolutely. please follow the link to our “Screening Room“. You can view different segments to a wedding film.

e.g.

Introduction Segment

Bride & Groom Montage

Highlights of the Day segments

Evening Reception segment (with live band).

and more….

These are updated regularly.

Yes. We can provisionally reserve your wedding date for you.

We can provisionally reserve your date (without obligation) for a period of 14 days. This then allows you time to view our Demonstration Pack and contact us with any questions you my have.

No other couples can book your date during the reservation period.

We only ever film ONE wedding per date and never sub-contract to other companies.

We take a limited number of bookings each season and therefore we take all our bookings on a first come-first served basis.

In the first instance, please give me a call on 01744 609575 and then we have a quick chat and also arrange for a convenient date for me to come and and visit you to discuss your requirements etc.

I can explain how I operate on the day, explain the packages in more detail and answer any questions you may have.

Firstly, contact us to check the availability of your date, and then if it is available a £200.00 (non-refundable) booking fee secures your wedding date.

We will then send you a link to complete our online booking form.

After you have completed and returned the booking form, we will send you full confirmation for approval and that’s it – you are all booked in and your package prices are guaranteed.

50% of your final balance is due for payment six months before your wedding date, with the remaining balance due four weeks before your wedding.

We will contact you as we go along to confirm all your details, music etc well in advance of your wedding day.

Yes. Our Standard Videography Packages are the most requested by our couples, but we are more than happy to create and “Exclusive” package just for you.

Just contact us to discuss your requirements.

Absolutely.

As every wedding is unique, so are people’s musical taste.

There is no such thing as wedding music – whatever type of music you like should be fine.

We ask you to provide a list of songs you would like us to use on your wedding film and then once we have checked through and confirmed everything back to you, we ask you to provide the songs either by Memory Stick or by uploading them to our Diamond Lights DROPBOX account.

Further details will be provided upon booking.

Yes. Subject to availability we try and attend your wedding rehearsal to confirm filming position and church opening times etc.

We also suggest we meet up after your rehearsal for our final meeting to confirm all your details etc before the big day.

So then everything is confirmed on the same evening.

No.

We offer a Price Guarantee, so that once your booking has been confirmed your package prices are guaranteed.

Therefore any future increases will not apply to your account.

The price you book at is the price you pay!

The only extra costs to your package may be a small travel charge for weddings outside 40 miles (round trip) from St Helens (WA11 0TX) and any car parking charges etc.

However these will all be discussed and confirmed with you before booking.

The depends on a few factors.

The package you have chosen and also the time of year your wedding takes place.

Normally our wedding films take 40-60 hours to edit and complete. This is dependent on your chosen package, so we are currently quoting between 12-30 weeks after your wedding for completion of your film.

Unlike some other companies we do not sub-contact any editing to other people/companies – so it does take a little time to complete everything, but it will be worth it in the end.

We will provide you with a more accurate delivery date when we meet up for our final meeting before your wedding.

Absolutely.

We have been very fortunate that quite a few of our couples have sent thank you cards and taken the time to write testimonials for our website.

We have 160+ Testimonials from some of our previous couples (from 2008-present day) on our website and you can read our most up to date 2018 reviews HERE

You can also see some more feedback on our Facebook Page

Preston Liverpool Manchester Wedding Video Wedding DVD Awards

I have been selected as a Top Ten Finalist in the category Best Wedding Videographer at the Great Northern Wedding Awards 2017

The finals are in June 2017.

Runner up last year, fingers crossed.

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